Lifestyle

My fridge-freezer broke over 5 months ago and my insurer still hasn’t paid out. What can I do?  

I have an American style Electrolux fridge-freezer, that cost £1,600 when I purchased it, with an LCD screen on the front which is what apparently makes the whole fridge operate.The door was damaged in an accident five months ago meaning neither the fridge nor the freezer has worked since.I made a claim with Legal and General at the time, in September 2019, and it is now February 2020 and we still don't have a working fridge-freezer. One reader's fridge-freezer broke five months ago but his insurer still hasn't paid out for it (stock image)It was especially hard over the Christmas period. The problem is I have had no contact from Legal and General unless I call them first but no progress seems to be made. To this day, I don't know why it is taking so long or what is happening. Please can y...